SMS Box

Privacy Policy

Effective date: May 14, 2025  ·  Last updated: May 14, 2025

SMS Box ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you use our SMS Box mobile application ("App").

1 Information we collect

We may collect the following types of information:

  • Account information: Name and email address if you create an account or sign in.
  • Usage data: App activity such as messages sent, features used, and in-app purchase history.
  • Device information: Device type, operating system version, and unique device identifiers.
  • Purchase data: In-app purchase transactions are processed by Apple (App Store). We do not store your payment card details.

2 How we use your information

  • To provide and improve the App's features and functionality.
  • To process in-app purchases (coins/credits).
  • To respond to support requests.
  • To send important notices about the App (e.g. policy updates).
  • To analyze usage trends and improve user experience.

3 In-app purchases

SMS Box offers consumable in-app purchases (coins/credits) to access certain features. All transactions are handled securely through Apple's App Store. We do not collect or store any payment information. Purchases are non-refundable except where required by applicable law.

4 Data sharing

We do not sell, trade, or rent your personal information to third parties. We may share data only with:

  • Service providers: Third parties that help us operate the App (e.g. analytics, crash reporting), bound by confidentiality agreements.
  • Legal requirements: When required by law or to protect our legal rights.

5 Data retention

We retain your data only as long as necessary to provide the service or as required by law. You may request deletion of your account and associated data at any time by contacting us.

6 Children's privacy

SMS Box is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.

7 Security

We implement industry-standard security measures to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8 Your rights

Depending on your location, you may have the right to access, correct, or delete your personal data. To exercise these rights, contact us using the details below.

9 Third-party services

The App may use third-party services (such as analytics tools) that have their own privacy policies. We encourage you to review those policies independently.

10 Changes to this policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the effective date at the top of this page. Continued use of the App after changes constitutes your acceptance of the revised policy.

11 Contact us

If you have any questions about this Privacy Policy, please reach out:

Email: info@ceylonlabs.com

App: SMS Box